These Payment Terms describe your agreement to pay for current and future goods and services you receive (“Charges”). In order to purchase a CyberLandr™, authorized automatic or one-time payments, and/or subscriptions, you allow CyberLandr to store, maintain, and recover funds from your specified payment method in accordance with these Payment Terms.
When you add a payment method to your CyberLandr account, such as a credit card, certain information including, but not limited to device location, device identification number, and card information may be sent to CyberLandr and shared with our payment processor. Card information is encrypted during the transmission and CyberLandr will not have access to the actual card number. When the stored payment method or a new credit card is used for purchasing goods and services on a Tesla hosted website or application, the necessary information to process payment will be shared with our global processors and our banking partners, to process your payment, comply with financial regulations, to prevent fraud, and for troubleshooting any payment issues. Payments made by using your bank information is stored by CyberLandr in an encrypted format that prevents unauthorized access without specific permissions.
You must maintain at least one valid payment method in your account supported by CyberLandr. Your failure to maintain accurate, complete, and up-to-date account and payment information, including having an invalid or expired payment method on file, may result in your inability to access or use certain services. Charges will be inclusive of applicable taxes where required by law. CyberLandr may amend these terms and any changes are effective when posted to this page.
When you request a bank payment such as an Automated Clearing House (ACH) or Pre-Authorized Debit (PAD) payment transfer, and where required by law, we will inform you at least three days before the initial payment due date, and up to one day before payment is collected. You may amend or cancel this authorization at any time by providing us with thirty (30) days notice. You have certain recourse rights if any debit does not comply with this agreement, such as the right to receive reimbursement in the event of an unauthorized debit inconsistent with these terms. To obtain more information on your recourse rights, contact your financial institution.
For Charges that support automatic payments, you understand that your payment method will be charged again when your service automatically renews at the end of the prescribed period unless turned off at least twenty-four (24) hours prior to the end of the current billing period. You can manage or turn off automatic payments in your Tesla Account at any time.
The services received may result in charges to you, even if someone else is using your vehicle. CyberLandr may collect payment from you, including by using the payment method (for example, credit card or bank account) saved in your CyberLandr Account. Charges may include taxes as required by law. You will be able to review a summary of transactions in your CyberLandr Account. In the event that any attempt to recover funds from you should fail, you agree and allow CyberLandr to recover all or less than all of the amount owed for goods or services. If we are unable to collect payment, we may contact you based on your information on file or may request payment when we are performing services for you. If you do not pay past due amounts we may limit or block your vehicle's ability to use the related services until payment issues are resolved. For information on how we handle your payment information, please see CyberLandr's Privacy Notice.
Customer Privacy Notice
Get to know our Privacy Notice and your choices about how information is used. This notice is designed to provide transparency into our privacy practices, in a format that is easy to read, understand and navigate. Reference each section to get an overview of how we collect, use, share, and safeguard your information, or click learn more to expand and view the full Customer Privacy Notice.
Information We May Collect
We collect three main types of information related to you or your use of our products and services:
(1) Information from or about you or your devices
(2) Information from or about your Tesla vehicle
(3) Information from or about your Tesla energy products
Depending on the Tesla products and services you request, own, or use, not all of these types of information may be applicable.
How We May Use Your Information
We may use information we collect to:
(1) Communicate with you
(2) Fulfill our products and services
(3) Improve and enhance development of our products and services
This includes contacting you (or other necessary parties) to advise you of important safety-related information, present products and offers tailored to you, or to respond to your inquiries and fulfill your requests for product information, newsletters, or other events.
Sharing Your Information
We may share information with:
(1) Our service providers and business partners when necessary to perform services on our or on your behalf
(2) Third parties you authorize
(3) Other third parties as required by law
Some examples of when we may share your information include, payment processing, order fulfillment, product installation, customer service, marketing, financing, service or repair, and other similar services.
Choice and Transparency
We enable you to access and control the data that we collect, use and share from or about you, or your use of our products or services, including through device permissions, in-app settings, marketing opt-outs, and disabling collection of certain data.